Tuesday, April 14, 2015

Week 15: My FINAL Metacognitive Journal Post for New Media, New Literacies

As I think back and reflect about my learning experiences throughout this term, I consider the various connections I made between the growth in the areas of new media and new technologies, and the changes in areas related to literacies.   Literacy is not just about being able to read and write in today’s world.  As technology evolves, so does the definition of literacy for learners at school and in the workplace. Additional forms of literacy and skills are necessary including digital literacy, collaboration, critical thinking, visual literacy, information literacy, critical media literacy, and semiotics, to name a few. These are all areas which we were exposed to throughout this course. Transliteracy is a term I have now adopted and plan to study further as I assess and evaluate the needs of my learners. I will continue to aim to find the right balance of text literacy, visual literacy, and digital literacy in my own life as well as for my learning environment.

Much of what was learned in regards to participatory culture emphasizes the importance of collaboration, teamwork, and networking pertaining to learning. In a paper by Jenkins, he defines a participatory culture by stating that it “shifts the focus of literacy from one of individual expression to community involvement” (page 4).  He further explains that “Before students can engage with the new participatory culture, they must be able to read and write” (page 19).  I learned the importance and impact of communication and collaboration as part of a learning environment.  In today’s world, with the widespread use of the Internet, social media, blogs, forums, and message boards, learners are exposed to information everywhere they turn.  Learners have instant access to information and resources, while at the same time allowing them to take ownership of their own individual learning experiences. The internet offers them the opportunity to be as involved or anonymous as they would like, supporting their own learning needs and styles.

Using all of what we learned in regards to the various forms of literacies helps us to move forward as both educators adapting to meet the needs of our learners, and learners trying to make sense of all the rapid information being shared with them on a continuous basis.

I found the topic of digital natives verses digital immigrants to be very helpful in understanding the learners at my organization and how to best accommodate their individual and collective needs. I will continue to attempt to understand what it means to be a learner in the 21st century, while balancing collaboration, technology, and social media. This should allow me to create a fluid learning environment that is scale-able and adaptable for all learners and instructors as technology continues to change and evolve.

I think for me, a big ah-ha moment was the reading Language and the Internet. Although I initially felt that I was already familiar with much of the content contained in the book, I was able to see it with a new perspective based on what I was learning in this course. In doing so, I was happy to obtain certain takeaways that will be useful for me in my own experiences.

Another ah-ha moment for me was when I first saw the Advertising Deconstruction Assignment.  I was unsure about how or why it fit with the content for the course.  Once we got to week 8-9, it all started to make sense to me. I was no longer asking why we were doing that particular activity but instead focusing on what it meant and how it helped to make sense of what we were learning.

The ways in which people learn continuously change, supported by changes and advances in technology. I began the course by including the quote by Philosopher Francis Bacon that “Knowledge is Power.” I now understand even more the impact and role that technology plays in regards to knowledge and learning.  Learners are empowered through the use of new and varied literacies. Through these new literacies, learning is transported from a more individual/personal scenario to one which allows for collaboration, networking, and teambuilding. These changes and adaptations enhance the overall learning experience. As learners and educators, we continuously compare the old, comfortable ways of doing things with new and cutting edge ways to learn, improve processes and increase the ability to collaborate with others and engage learners of all types.

I want to thank everyone for all the help and support this term, and I wish you all the best of luck as you continue with the MALET program and other accomplishments. Looking forward to seeing some of you in classes this summer! 


Cathy

Saturday, April 4, 2015

Week 12-13 - Information Literacy Guide



Week 12-13 - Information Literacy Guide

Learner Population:
Adult Learners in a corporate blended learning environment – Determining what training opportunities are available to them.
This information literacy guide should be used to introduce adult learners to learning technologies which make up a large portion of our blended learning environment.
This guide will provide links to resources, videos, assessments, scenarios, and activities.

Learning Theories:
Computer literacy, media literacy, network literacy, digital literacy, internet literacy, visual literacy, information security…

Learning Outcomes:
Learners will be able to use the learning management system to locate training opportunities
Learners will be able to search the course catalog to view various training opportunities and delivery methods
Learners will be able to use emerging technologies, social media, and other new media and new technologies to enhance their overall learning experience.
Learners will be able to evaluate training through ratings and reviews of training courses.
Learners will be able to apply knowledge, information and best practice to their job.

Throughout my research related to Information Literacy, it seems there are certain consistent and common components related to various information literacy guides including planning, organizing, finding resources, evaluating, and sharing of information.  Information literacy helps to determine what information sources are reliable sources. This skill is important in both school and business. Accessibility to information can be overwhelming.  The Internet provides access to a multitude of sources – not all being reliable courses. For adults, teens, and young learners, there is no limit to the sources available to them.  Using technology and new media, the Internet, blogs, and social media make finding information instantaneous. 

According to the University of Idaho, information literacy is defined as “the ability to identify what information is needed, understand how the information is organized, identify the best sources of information for a given need, locate those sources, evaluate the sources critically, and share that information. It is the knowledge of commonly used research techniques” (Uidaho).

The website ReadingRockets clarifies that information literacy “center(s) on the basic communication competencies of accessing, analyzing, evaluating and communicating information” (ReadingRocket).
Based on the 2011 version of The Seven Pillars Model, I will outline the components of my information literacy guide:

Identify

• Assessment: Conduct needs analysis to determine what is already known versus what skills and knowledge needs to be acquired.
Exercise: Gain an understanding of what learning is available. Understanding of the various delivery methods and learning opportunities available.
What information do I need to know? As a student? As an employee? (Information, data, best practices, policies, company knowledge, job specific knowledge).
Which courses meet the various learning requirements?
Videos: overview of technology - how the learning can be completed, and what emerging technologies are in place to support learning.

Assess/Scope

• Practice: Using the Learning Management System (LMS).
Practice: How to search the training catalog for available training opportunities.
Identify knowledge and gaps

Plan
Searching the catalog
Evaluating delivery method options (web-based training (synchronous and asynchronous), instructor led, Video, Simulations, Case Studies etc)
Determine areas for training (ie safety, ethics, leadership, sales, etc)

Gather
Adding training to the learning plan
Enrolling in training
Using the catalog to evaluate training. Read course abstracts and attributes.
YouTube, podcasts, wikis, webpage, Twitter, various blogs, training calendar, videos, Facebook/social media, LinkedIn….
Content, lesson plans, tutorials, guides.
Best Practices

Evaluate
Determine if selected training suited individual needs.
Measure completions/compliance for required learning
Completed quizzes and assessments
Measure transfer of knowledge
Rating and reviews for courses
Learner evaluations
Rubrics to measure skill sets and competencies
Who do I contact with questions, issues, and concerns

Manage
Understanding of internet safety, confidential information, information security, and other policies related to use of social media.
Apply knowledge learning to their jobs or personal development

Present
Express information learned
Prepare documentation
Develop case studies
Mentor/mentee program to share knowledge


References
Reading Rocket. Teaching Information Literacy Skills. Retrieved April 4, 2015. http://www.readingrockets.org/article/teaching-information-literacy-skills
The SCONUL Seven Pillars of Information Literacy. Retrieved April 4, 2015. http://www.sconul.ac.uk/sites/default/files/documents/coremodel.pdf
University of Idaho. Information Literacy. Retrieved April 3, 2015. http://www.webpages.uidaho.edu/info_literacy/

Saturday, March 21, 2015

Week 10-11: My Adolescent Interview

I found this interview to be very interesting.  Although the teen I interviewed is very tech savvy and relies heavily on technology and the internet, he wasn’t very involved in social media (yet).  He said he is too busy with school and sports to keep up with it as a means for communication.  He texts quite a bit and interacts with friends online while playing games, but is not interested in applications like Facebook or Instagram at this point.  Because of the sports he is involved in, he interacts with friends in person frequently. He also works a few hours a week where he interacts with others as well.  I was interested in his reply to the question regarding the Internet being a distraction.  He replies heavily on technology and constantly multitasks but recognizes this to be a distraction when he is trying to concentrate, especially on his homework.

This interview motivated me to research further the concern of distraction levels in teens related to Internet and social media use. There were many articles online, and I referenced one in particular in my Growing Up Digital discussion post. We further discussed his feelings of Internet use in the classroom and he felt that it was necessary.  He could not imagine the classroom without it.  When asked, he said he did not think the Internet could ever replace a teacher – but that it helps the teacher to better explain or demonstrate a topic.  This reflects what we all discussed in prior modules related to Internet in the classroom. I thought it was interesting coming directly from a teen. 

It seems that his definition of a traditional classroom is much different than what we typically consider a traditional classroom. I guess that is the difference between a digital immigrant and a digital native.  We can incorporate technology into our lives and appreciate all that it offers us, whereas for young students today, they cannot imagine a world (or a classroom) without it. 

Below are the questions and responses from my interview:
• How old are you? 16
• Are you male or female? Male
• What devices do you currently have in your possession? I have an iPad, a smartphone, and a laptop
• Do you prefer hardcover books or eBooks? eBooks
• Does your homework require use of the internet for research regularly? Yes – almost every day.  In addition to research, I need to access the teacher’s websites for homework information and other reference materials.
• Do you ever visit the school library or other library for research, or is all research done online? Rarely – I do most of my research online.
• What technology do you use in the classroom?  For many classes, I am able to use my laptop for note taking. I often use a thumb drive so that I have all my files with me.  In addition, many classes require the internet while in class. I am taking a web design class this year and use a school pc in class.  My classrooms also have smart boards.
• How many of your classes use the Internet in the classroom? Most of my classes use the internet.
• Do you use blogs for any of your classes? Yes, I have one class that has an ongoing blog.  The teacher posts a questions and we have to login to her page and respond to it and to other students.
• What do you primarily do when online? Play games, interact with friends, shop, conduct research, watch videos?  While online, I play games, socialize, go on eBay, look at sports stats, watch sports, research/do school work, and watch YouTube.  I text with friends often and use email but I am not too involved in social media.
• How often are you on your phone texting or on the Internet? Constantly.
• How long do you spend each day on social media? 1 hour
• Do you communicate with peers more via social media than in person? No, but I do text and play games online with them.
• Do you prefer to socialize with friends online or in person? Both – but I prefer in person.
• Do you connect with and interact with your parents via social media? Texting, yes.
• What do you typically use social media for other than socializing? I use Twitter to follow school Tweets mostly.
• Which device do you use most often for accessing social media sites/apps? My cell phone – it is always with me.
• Do you post photos or other personal information on social media sites? No
• Do you accept friend requests from people you don’t know? No – but I have played online games with random players when friends were not online.
• Are there any rules set in place by your parents to ensure that you are using social media responsibly? Yes.  We discuss this often. 
• Are you familiar with the term Cyberbullying? Have you ever experienced cyberbullying while online? I know the term – we had an assembly about it in school.  I have not experienced it myself.
• Do you share your passwords with anyone? No
• How often do you use the following social media applications: (Daily, Often, Occasionally, Never)
1. Facebook - Never
2. YouTube - Often
3. Instagram - Never
4. Twitter - Occasionally    
5. Snapchat - Never
• When preparing for a test, like the SAT, do you prefer to study and practice using a practice text or by completing online practice tests? I use both, but I prefer online practice tests.

• When conducting research on the Internet, do you find yourself facing other distractions on the web? YES! It is hard not to be distracted.  While looking something up, you see a link to something else. Also, you still get texts, email, news alerts – I try not to, but it is impossible not to get distracted.

Thursday, March 19, 2015

Week 9: Critical Media Literacy, Breaking News, and Images

In considering all the various news outlets and sources available to us every minute of every day, it is hard to ignore the different interpretations, perspectives, and points of view we are exposed to on a regular basis.  Media impacts what we think and how we feel.  It often plays on our sympathies as well as our emotions.  We are sent information regarding sensationalized news topics constantly throughout our day.  There are various outlets from which we receive constant updates and notifications through Internet, TV, and Radio, to name a few.  Many hours are spent daily staying connected to stories we hear, waiting for updates and further information. These notifications and updates spread through social networking offering a new way to communicate, share, and comment on news events using technology. What story does it tell? What message is bring conveyed?  Is the news source trying to sway your opinion by how they are delivering the story and the images they share?

Images are used to convey a message and to attract people’s attention. Traditional news outlets such as print, radio, magazine, and television are now enhanced and improved with online media sources.  Through applications such as Twitter and Facebook, we are sent the latest and greatest news stories.  Each trying to outdo each other with the images they share and the details they provide.  In addition, through alerts, we receive information and breaking news as it is happening.  When does it become too much information?  Both adults and children are influenced by the news and constant influx of information overload.  Images we are exposed to on the Internet act as a foundation of what we know and conclusions we make on a topic or news event.  According to our text, “the fact that the Internet is crammed full with images is in large part a matter of available technology; and it has profound semiotic consequences” (Kress, page 220).  Through images, people make decision, develop options, and share their comments and feedback with others. People interpret messages and images differently providing plenty of material for sharing, commentary, and discussions. The images we see also allow us to reach decisions in regards to what the pictures are saying as well as what they are not saying. The news and media influences our daily lives and sways our opinions and points of view.  It is hard to not become emotionally connected to stories we hear and pictures/images we see. 

References:
Kress, G., & van Leeuwen, T. (2006). Reading Images. New York, NY: Routledge.


Monday, March 9, 2015

Week 8: Advertisement Deconstruction – Print Ad

Advertisement Deconstruction – Print Ad

For the advertising deconstruction assignment, I focused on a print ad.  The product I selected was the Fitbit Charge HR fitness band.  I found it very interesting to answer the questions contained in the four steps of deconstruction.  It is amazing how much this process helps you to really evaluate and understand an ad – much more than what I would originally considered at face value.


In considering the visual, images, people, lighting, words, layout and other components of the ad, I can relate to the person, place, concept, and product.  It isn’t just about what the ad is saying but also about what it isn’t saying – conclusions it is leading you towards to make the product relevant to your own needs and lifestyle in this case.

This ad was in a fitness magazine typically read by women. The assumption is made that the ad, geared towards women, will be relevant to that demographic since they are typically the ones reading the magazine.

This assignment also made me consider Maslow’s Hierarchy of Needs theory. The ad I selected was a good example of marketing efforts targeting the areas of need, especially in women in this case. According to Maslow’s theory, these areas of need include “safety and security, love and belongingness, self-esteem and finally self-actualization” (Thompson).   It is natural to want to feel better, be healthier, live longer and according to the ad, the product can help you accomplish this goal.

I related my print ad to the concept of Given, addressed on our reading.  The layout of the ad itself, delivered horizontally can be an example of Given.  According to our text, “the elements placed on the left are presented as Given, the elements placed on the right as New” (Kress & Leeuwen, page 181).  The viewer will recognize and understand what a healthy, athletic woman represents and the product called the Fitbit Charge HR is the new component which can help you to achieve/accomplish this goal. The right side contains the image of the product and the verbal text communicating its value and benefit to the consumer.

Resources:

Kress, Gunther & van Leeuwen, Theo (2006). Reading Images: The Grammar of Visual Design. New York: Routledge.


Thompson, M. Chron. Description of How Marketers Can Use Maslow’s Hierarchy of Needs. Retrieved March 8, 2015. http://smallbusiness.chron.com/description-marketers-can-use-maslows-hierarchy-needs-39333.html.

Friday, February 20, 2015

Week 6 Blog

Pick a topic or issue from the readings that struck you as interesting, important, confusing, etc. and reflect on it in by responding to the following prompts.

Topic of Interest:
I selected the chapter called ‘The Language of Email’ from the David Crystal book, Language of the Internet.  I also considered concepts related to email communication from the chapter on Netspeak while writing this blog. I would by no means consider email communication a new topic – actually I was surprised to see an entire chapter dedicated to it in this book however after reading it, I can see why it fits.  I found the comparison of Netspeak (for example within a chatroom scenario) and email communication to be interesting.

Much of what the author stated related to email communication was not new information to me; however, I selected this topic primarily because it is relevant to an ongoing challenge I face at my organization.  We have a large workforce (over 12,000 employees) and every employee has an email account and access to MS Outlook as their email client.  In addition, many employees have access to email on a mobile device.  Training is needed to help employees use email professionaly as a means of communication.

What is / are the tools and techniques being put into practice?

Years ago I created a very basic Introduction to Outlook eLearning course for learners at my organization.  In addition to basic Outlook skills, I included a few tips and tricks such as not using all caps because the recipient will assume you are yelling!   Since that time, we have come such a long way that I feel more training is needed.

In the chapter related to the language of email, the author addresses the various components that make up an email, including the header. Within the header is the subject line.  This is one of the areas that employees at my organization struggle with. Many employees incorrectly name their email, causing it to lose importance or relevance in many instances. If the recipient is not interested in the subject matter, they may choose to not open the email immediately or ever. Others choose to leave the subject blank – just as bad of a choice! According to the author, “A great deal of junk-mail, if not automatically filtered out, is known to be junk only because of the subject description” (Crystal, page 97).  This is just another reason to think twice about your subject.

I really enjoyed Table 4.1 labeled Five Rules of Using Email.  I thought these were great tools and techniques to follow when writing emails for work/business purposes.  The rules included “write as though mom were reading, think big picture, keep an eye on spelling, grammar, and punctuation, don’t use email to let off steam, and don’t send to the world” (Crystal, page 108). These rules are all relevant for my learners and offer a foundation for the level of professionalism expected when communicating via email in the workplace.  It is important to recognize that once you send an email, it is permanent (as long as it is retained by the recipient).
 
I notice a vast difference when an employee replies using their laptop versus an email reply via a mobile device.  Typically I see emails that are well thought-out when sent from a PC.  When sent from a mobile device, responses tend to be shorter and have less of an emphasis on grammar and sentence structure.  If the reader does not know they are replying from a phone, the reply can be construed as short or dismissive. An instant response is not typically expected with email – that is more the norm in chatrooms or instant message. Sometimes it makes sense to wait and reply after you have had the opportunity to write and review your email response.

As opposed to Outlook training, I plan to develop an email communication course for learners in my learning environment.   I will encourage professionalism at all times in email usage. Other topics I plan to address are: avoid writing an email that sounds like you are speaking, include punctuation – but don’t over-punctuate, and the understanding that email is different from text.  It should not include abbreviations like those used in Netspeak or Emojis/smileys when writing emails for business purposes.  These are just company standards that need to be communicated and taught.

Knowing when to cc or bcc others is important as well.  We try to limit over-emailing employees – we ask that everyone think twice about who they are copying.  Do they really need to receive it?  The use of attachments and the importance of a signature block are also key areas for employees to understand.

What is / are the key issue(s) outlined in or underlying the text (think in terms of Green’s model: operational, cultural and critical)?

Email is a necessity in the workplace. I cannot imagine a way for employees to be able to communicate effectively without it.  How to use it effectively is not always obvious.  Email communication is its own form of literacy and needs to be taught so that learners can apply what they learn and use that knowledge when sending and replying to emails from managers, coworkers, customers, etc. Green’s Approach to Literacy consists of the three overlapping circles representing the concepts: Operational, Cultural and Critical.” In the case of email communication, we need to consider all three dimensions.  We need to understand how to change and improve email communication as a form of literacy and determine the best way to improve and change how we use it to make it more effective in the workplace.

What are your feelings and opinions on the reading?

The author did a good job of outlining email communication.  Although there is not a lot of new information here, it is consolidated nicely and offers guidance for effectively using email as a means for communication. Much of the content was relevant for personal or business email usage offering good guidelines for the reader/learner.  There is a degree of professionalism, politeness and also consideration that needs to be taken into consideration before hitting send. I definitely consider this an area worthy of future/ongoing training.

Be sure to reference the reading(s) including author and page number.

Reference:
Crystal, David. (2004). Language and the Internet. Cambridge University Press.

Wednesday, February 4, 2015

Week 3 - Participatory Culture...and Analytics

In reading Chapter 3 of our text by Kress & Leeuwen, I noticed some similarities to topics covered in chapter 2 related to the semiotic theory and our use of symbols and signs.  Although certain topics addressed in this chapter seemed a bit confusing to me, I was drawn to the topics related to the use of diagrams and flowcharts for analytics.  I often use various diagrams, network diagrams, organizational charts for managing hierarchy and flowcharts to represent HR or Training data at my organization.  I also use tools like MS Visio to create a flow chart outlining a process or project.  I found it interesting to learn more about the use of these resources.  According to our text, a flowchart is “a hierarchy of words, a way of generating a clause by following a precise sequence of instructions, and a network might show the collocation of words – the other words with which any given word typically combines, regardless of the structural relations between the words” (p. 84).  This made me think of how I use these analytical tools myself.  .  The authors explain that “Analytical processes relate participants in terms of a part-whole structure. They involve two kinds of participants: one Carrier (the whole) and any number of Possessive Attributes (the parts)” (p. 87).  I build processes, outline associations, and manage tasks – all without knowing the foundation of these tools.  Using applications like MS Visio for creating flow charts and MS Excel for creating analytical charts make it seem so easy to the end user, however there is so much underlying that I never knew about or considered.

Much of what I do involves working with training and HR analytics.  I found this chapter to be a bit confusing, but very interesting and something I may want to understand further!  We look at data for many purposes. We look at our learning audience, we look at the training they prefer, we look at diversity statistics, and many other datasets that are visually represented in a diagram or dashboard.

This chapter also discussed topological processes.  “When analytical structures are topological they are read as accurately representing the physical spatial relations and the relative location of the Possessive Attributes” (p, 98). What I find most interesting is that I include various diagrams and schematics in my training and never knew what they were actually called or anything about them in this context.  It is nice to be able to add some depth and dimension to my knowledge when I am using these diagrams in my training materials.

Green’s Approach to Literacy

“The chart below consists of 3 overlapping circles which represent the following concepts: Operational, Cultural and Critical.”

The diagram shows the overlap of Operational (common literacy practices), Cultural (specific literacy practices), and Critical (critiquing literacy practices) and their impact on learning.
In analyzing the graphical representation provided of Green’s approach to literacy, I recognize the importance of incorporating all three concepts/dimensions (Operational, Cultural and Critical) of literacy and technology (Durrant & Green, 2000).  In my opinion, all are equally important and impactful for learning as a whole. Although employees are somewhat expected to adapt to the new ways of learning, in my experience they are typically open to it.  Newer employees entering the business world are typically more tech savvy and those less comfortable with technology are transitioned over time as we implement change.  Changing what they know and challenging their comfort level using new forms of media. In doing so, they are given options.  Everyone learns differently.  Some rely more heavily on the comfort level of a text, while others are engaged and stimulated by what technology has to offer.  The diagram helps to visually represent the all types of literacy working together.

The Jenkins Video

I really enjoyed the Jenkins video.  Throughout the video, Jenkins had a very clear message in regards to the participatory culture. He talked about changing culture in the Internet Age and ended with a very compelling question: "shouldn't we bring it [technology] into our classrooms?" He offered many points to consider.  I found myself taking notes feverishly and trying to retain much of what he was communicating. As I stated in my response to Josh Behar, I was surprised that he ended with the topic of internet in the classroom. The video actually left me wanting to hear more on his thoughts related to technology in the classroom.   Although he didn’t address it head on, I think it was left for us to consider all angles.  This is a topic that has so many pros and cons; there are distinct benefits but also strong concerns. I personally feel there is a place for the internet and other forms of emerging technology in our schools and corporate training environments.  I also believe that certain controls are necessary – to protect the learner and the company or school.  In the end, I believe that technology adds dimension to training, helps learners to learn, and supports the learning that is taking place. 

References:

Green, B.  (1996). "Graphical representation of GREEN's approach to literacy." Retrieved from https://moodle.esc.edu/mod/page/view.php?id=821667.

Jenkins, Henry. "TEDxNYED - Henry Jenkins - 03/06/10." Online video clip. Youtube. Uploaded on April 13th, 2010. Retrieved from https://www.youtube.com/watch?v=AFCLKa0XRlw. January 29th, 2015.

Kress, Gunther & van Leeuwen, Theo (2006). Reading Images: The Grammar of Visual Design. New York: Routledge.